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Welcome to ABZ Store

Return Policy

Last updated: August 2026

We want you to love your purchase. If something isn't right, our return policy makes it easy to send items back.

Return window

You may return most items within 30 days of delivery for a full refund, provided they are unused and in their original packaging.

How to start a return

Contact our customer service team with your order number to request a return authorisation before sending any item back.

Refunds

Once we receive and inspect your return, we'll process your refund to the original payment method within 5-10 business days.

Exceptions

Made-to-order and personalised items cannot be returned unless they arrive damaged or defective.

Livraison gratuite en Île-de-France
Garantie 2 ans sur tous nos meubles
Retours acceptés sous 30 jours
Service client français disponible 6j/7